Frequently Asked Questions (FAQs)
Question: Do you provide overnight advance replacement for the wireless modems? Answer: Yes we provide overnight shipping for an additional charge. |
Question: What processors can I use the wireless modems with? Answer: Switch Commerce, Worldpay 1st ISO, Columbus Data, DNS, EFX, Cardtronics, Elan, Metavante. |
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Question:Can I cancel anytime with the month to month wireless plan? Answer:Yes you can. We'll need to know 10 days before the next billing cycle |
Question: Do you still have wireless rental programs? Answer: Kind of, we have a 2 years lease to own program and will rollover to month to month after the 2 year term. |
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Question: Do you have refurbished wireless modems available? Answer:Yes but only while supplies last. Please give us a call to check availability. |
Question:Are any of your wireless modems plug & play? Answer:Yes, the XWG-400 series is plug & play if the ATM is already set up for wireless connectivity. Simply swap out the 3G modem with the new 4G modem. |